Privacy Policy

Last Updated: October 25, 2026

1. Introduction

Welcome to BrandLoveShop. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Personal Information: Your name, phone number, email address, billing address, and shipping address.

  • Order Information: Products purchased, order details, payment status, and delivery information.

  • Technical Information: IP address, browser type, device information, and website usage data.

  • Communication Information: Information you provide when contacting our customer support team.

3. How We Use Your Information

We may use your information to:

  • Process and confirm your orders.

  • Arrange product delivery and shipping.

  • Contact you regarding orders, payments, or delivery updates.

  • Respond to your questions and customer service requests.

  • Improve our website, products, and shopping experience.

  • Prevent fraudulent transactions and protect our website.

  • Comply with applicable legal requirements.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and understand how visitors interact with our website.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Sharing of Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Delivery and courier companies.

  • Payment service providers.

  • Website hosting and technical service providers.

  • Analytics and marketing service providers, where applicable.

  • Government authorities when required by law.

These parties may receive only the information necessary to perform their respective services.

6. Payment Security

Payments may be processed through third-party payment service providers. Your payment information may be handled according to the privacy and security policies of the relevant provider.

We take reasonable steps to protect order and transaction information. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and comply with applicable legal obligations.

When information is no longer required, we will take reasonable steps to delete it or otherwise dispose of it appropriately.

8. Your Privacy Rights

Subject to applicable law, you may request to:

  • Access the personal information we hold about you.

  • Correct inaccurate or incomplete information.

  • Request deletion of your personal information where appropriate.

  • Withdraw consent where processing is based on consent.

  • Ask questions about how your information is used.

To make a privacy-related request, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before sharing personal information.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, or applicable legal requirements. Any updates will be published on this page with a revised date.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Contact Person: Sunbim Saad Evan
Phone: 01775129276
Office Address: House 46, Road 8/A, Nikunja 1, Dhaka 1212, Bangladesh
Email: fb.anoarkabirsarker@gmail.com

We will review privacy-related inquiries and respond as appropriate.